General booking terms
Rules that apply to bookings made on this website.
Booking and price
Prices are per bed and night, in euros, 10% VAT included. The full amount is shown before you pay. Your booking is confirmed when you receive the confirmation email.
Payment
Payment is made as indicated when you book. Cards are processed securely by the payment gateway and we do not store your card details.
Cancellation and changes
The cancellation policy depends on the rate chosen. To check, change or cancel a booking, write to info@behappyhostels.com.
House rules
Children are not admitted: the minimum age is 18. Pets are not allowed. Smoking is not allowed. The maximum stay is 90 nights.
Arrival and departure
Check-in from 13:00 to 00:00 (midnight) and check-out until 11:00. Before arriving you must complete the online check-in with the details of every guest, as required by law.
House rules
Quiet hours and the facilities must be respected. The hostel may end the stay of anyone who seriously breaks the rules or the law.
Complaints
Complaint forms are available at the hostel. You can also write to info@behappyhostels.com.