Frequently asked questions
What travellers ask us most before arriving.
What time can I check in and out?
Check-in is from 13:00 to 00:00 (midnight) and check-out until 11:00. If you arrive earlier or leave later, you can leave your luggage in our free storage.
How do I get in without keys?
On your arrival day we send you a digital code with your assigned bed and room. Before that you need to complete the online check-in (3 minutes from your phone, required by law).
Why is the online check-in compulsory?
Spanish law requires us to register all guests. We do it online so you arrive without paperwork or queues.
Are sheets and towels included?
Yes, sheets and towels are free. So are wifi, air conditioning and heating.
Where do I keep my things?
Every bed has a locker under the bunk. You need your own padlock, which you can buy from the vending machine in the lounge.
Is there a kitchen?
Yes, a full shared kitchen: oven, hob, microwave, coffee machine, kettle, juicer, toaster and fridge.
Is there parking?
There are 3 free car parks and 2 paid ones (€1) near the hostel.
Are the rooms mixed?
Yes, both rooms are mixed shared rooms with 8 beds.
Can I leave my luggage?
Yes, luggage storage is free before and after your stay.
Are children, pets or smoking allowed?
No: guests must be 18 or older, pets are not admitted and smoking is not allowed. The maximum stay is 90 nights.
What is the cancellation policy?
It depends on the rate you choose when booking. If you have questions about a booking, write to us.
Is there a discount for long stays?
Yes: up to 10% for 7 to 13 nights and up to 15% for 14 to 29 nights.
Coming to Nerja?
Pick your dates and see which beds are free. Booking direct is quick and secure.